Yes. We recommend having your engagement ring professionally cleaned and inspected every year. Your ring should also be immediately serviced if it has undergone trauma, such as being dropped or struck. Even if your ring looks to be unharmed, it may h
Cleaning your ring at home is a simple process you can repeat every week if you like.
If your jewelry requires repair or servicing, you can either schedule a service appointment with us if you're in New York City or ship it to our studio. For shipping, please include a filled out Return Form with your package so we know it's from you.
We recommend having your engagement ring professionally cleaned and inspected every year. We offer this service to our clients free of charge, however freight charges may apply if shipping is required.
We realize that you love your engagement ring and never want to take it off. However, your ring is made using precious metals and gems and should be treated with care. This means that it is best not to wear your ring while bathing, gardening, engagin
We highly recommend insuring your Ken & Dana Design engagement ring to protect your jewelry from any unforeseen circumstances. Currently, we do not offer insurance. However, you may wish to add your ring to your homeowner’s or renter’s insurance poli
Yes. Feel free to make an appointment for a complimentary cleaning as often as you like. If you live in the NYC area, simply book an appointment for cleaning (choose the service option). The process will only take about 30 minutes.
We do not recommend that you use another jeweler to work on your Ken & Dana Design engagement ring. Not all jewelers are created equal and it takes a master craftsperson to work on our unique designs. Additionally, repair or service by a jeweler or d
Knowing when to take off your engagement ring is crucial for maintaining its pristine condition and ensuring its longevity. While it's tempting to wear it all the time, certain activities pose risks to the ring's integrity. Here's why and when you sh
Why Are My Gold Rings Turning My Finger Black?
If this happens, try to stay calm; 99.9% of the time, your ring will eventually come off. This being said, it's important to address this sooner than later. The longer your ring is stuck on your hand, the more difficult it gets to remove it. Here
If you need help recutting, repolishing, repairing, or getting a certification for your diamond or gemstone, this work would be done by an outside party which we have no affiliation with (we specialize in designing and making jewelry, but diamond and