To book a design consultation, please use this link provided on our website. You'll be able to select a 'Design Consultation' and then a 'Virtual or In-Person Design Consultation.' Appointments are available on weekdays and every other Saturdays (cl
If you need to reschedule an in-person consultation, check our online scheduling options for available slots. Our availability is updated regularly, and you can book an appointment that suits you. You may also contact us directly if you need assistan
We are normally available to answer any question during business hours (M-F, 11am to 6:30pm), and select Saturdays. You can find our contact information at this page.
Contact your jewelry insurance carrier and file a claim as soon as possible. Once your claim is approved, we should be notified about your claim (assuming that you elect us to be the jeweler to service or replace your jewelry), and with this informa
While we are only located in New York (no other locations), we are very adept at helping clients who are unable to visit us by using visuals (ie. renderings and videos) during the consultation process. To wit, more than 75% of our clients come from
Yes, we are located in midtown New York, and we hosts clients by appointment only:. 35 W 36th st (between 5/6th ave). Floor 8. New York, NY 10018. Please let us know how we can help, or schedule an appointment using this link.