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Returns & Warranties

Do you offer a warranty?

Yes. Ken & Dana Design jewelry is meticulously handcrafted in New York City with the highest standards of quality and excellence, and we are proud of our work. We offer a limited lifetime warranty on the craftsmanship of our jewelry.Our manufacturing

Do you offer free maintenance on your engagement rings?

Yes. We recommend having your engagement ring professionally cleaned and inspected every 6 months. Your ring should also be immediately serviced if it has undergone trauma, such as being dropped or struck. Even if your ring looks to be unharmed, it m

Can I make a return?

Yes. You can shop with confidence, knowing that if for any reason you are not satisfied, you may take advantage of our 14 day return & exchange policy. The item must be returned in its original, unworn condition within 14 days of the initial shipment

How do I make a return or exchange?

Please contact us at [email protected] before sending back merchandise. Once your request has been approved and logged into our system, fill out this form and include it with your return.  Please be sure to carefully enclose each piece in

How is Ken & Dana different from other retailers?

Ken & Dana Design is a special place. It’s a place where one can feel informed, secured, comfortable, and with zero pressure to buy or be upsold. Our goal is to become your trusted partner, lending you our knowledge and expertise every step of the wa