How can I check the progress of my order?Updated 5 months ago

We recommend that you start by looking for the Order Update email from us, which is normally sent 2-3 weeks after you place your order (during this time, we are designing and procuring the materials for your piece).  The Order Update email will contain the estimated date of completion of your project, which is mostly accurate.   

To check on the progress of your order at any time, especially if the estimated completion date has passed, please email or call us at 212.972.7031.