Ken & Dana Design logo
Ken & Dana Design logo

banner image
Track order

Get more information

Categories

See all
Appointments & Customer Service

6 articles
Customizing a Ring

8 articles
Ring Production Timeline

6 articles
Ordering, Shipping and Returns

15 articles
Paying for & Financing Your Ring

6 articles
Ring Sizing

5 articles
Returns & Warranties

5 articles
Product Care

12 articles
Ethical & Environmental Considerations

4 articles
Diamonds 101

10 articles
Gemstones 101

5 articles
Ring Metal 101

4 articles

Articles

Can I supply a gemstone to be set in a ring from your collection?

Yes, we would be glad to work with your diamond / gemstone/ or heirloom, and we use the following process to ensure that what you provide to us is returned safely back to you:. 1) We need a copy of your gem certificate or appraisal so that there is a

Do you have a military discount?

We are honored to offer a military discount to our service members. For eligible customers with a valid military ID, we provide 5% off on the setting cost of the ring (excludes cost of center stone). Please contact us at [email protected] wi

Can I visit the store to pick up my order?

Yes, select the in-store pickup option during check out, and we will contact you to schedule a pick up time when your order is ready.

Do you have an estimated completion time for orders?

The completion time of your order depends on the complexity of your project, and every project generally consists of the following main stages:. Most products state the approximate delivery time in the product description section, and if none is stat

Get support